Remember the viral electricity bill scam where people were receiving warnings for the discontinuation of electrical supply if they didn't pay it urgently? Well, the scam is back in Bengaluru, and many residents have already fallen victim to cyber fraudsters. In this blog, we'll delve into a recent case and discuss how you can protect yourself from falling into the trap of this online scam.
The Story of Aravind Kumar:
In a recent case, a 56-year-old businessman named Aravind Kumar was duped of Rs 4.9 lakh on the pretext of online electricity bill payment. He is a resident of Chamarajapet, Bengaluru, and has filed a complaint about the online scam with West Division cyber crime police.
Aravind received a call from a man posing as a BESCOM (Bangalore Electricity Supply Company Limited) official, informing him that his electricity bill was overdue. The caller claimed that failure to pay immediately would result in the disconnection of his electrical power supply. In a panic, Aravind asked how to make the payment. The caller sent him a link to download the Teamviewer Quick Support mobile app. Trusting the supposed official, Aravind downloaded the app as instructed. Unfortunately, this action granted the scammer access to his bank account details, leading to a loss of Rs 4.9 lakh.
The Method Behind the Scam:
The question that arises is how the scam was initiated. Aravind, like many others, followed the instructions of the caller without question and downloaded the recommended app. Scammers are exploiting apps like Teamviewer Quick Support, which are designed for legitimate purposes like remote device viewing, to deceive unsuspecting victims. Once the app is downloaded and access details are shared, the scammer gains remote control over the victim's smartphone, enabling them to access sensitive information.
Phishing SMS and Truecaller Link:
While Aravind received a phone call, other victims have reported receiving phishing SMS related to their electricity bills. These messages are sent via SMS or WhatsApp and often contain a contact number or a phishing link used by scammers to compromise victims' smartphones.
Protecting Yourself from the Electricity Bill Scam:
To avoid falling victim to the electricity bill scam in Bengaluru, follow these precautions:
1. Verify the Source:
Check the source of the message you receive regarding your electricity bill. Government agencies typically send official alerts to registered mobile numbers.
2. Beware of Urgency:
Scammers create a sense of urgency to induce panic and prevent victims from thinking rationally. If you're pressured to make an immediate payment, be cautious.
3. Read Messages Carefully:
Carefully examine the message content, including the sender's number and any grammatical errors. Always verify the source before taking any action.
4. Contact the Electricity Provider:
If you suspect you've missed a payment or received a suspicious message, contact your electricity board or supplier directly using the contact details available on your previous bills.
Conclusion:
The electricity bill scam has resurfaced in Bengaluru, and residents need to remain vigilant. By verifying sources, avoiding hasty actions, and exercising caution, you can protect yourself from falling into the trap of online scammers. Stay informed and share this information with friends and family to keep our community safe from cyber fraud. Remember, it's better to be safe than sorry.